PRIVACY POLICY
1. Introduction
This Privacy Policy explains how Ihkos Digital Ltd t/a Shirtshed ("we", "us", "our") collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Ihkos Digital Ltd t/a Shirtshed is the data controller responsible for your personal data.
Registered office: Justa House, Holbrooks Lane, Holbrooks, Coventry
Email: Sales@shirtshed.co.uk
3. What Data We Collect
We may collect and process the following data:
- Identity Data (name, username)
- Contact Data (email address, phone number, delivery address)
- Transaction Data (order details, payments)
- Technical Data (IP address, browser type, device info)
- Usage Data (how you use our website)
- Marketing Preferences
4. How We Use Your Data
We use your data to:
- Process and deliver your orders
- Manage payments and refunds
- Communicate with you about your order
- Improve our website and services
- Send marketing communications (only where permitted)
5. Legal Basis for Processing
We rely on the following legal bases:
- Contract: to fulfil your order
- Legal obligation: for tax and accounting
- Legitimate interests: to improve our services
- Consent: for marketing communications (where required)
6. Sharing Your Data
We may share your data with:
- Payment providers
- Delivery couriers
- IT and hosting providers
- Professional advisers
We require all third parties to respect your data and comply with UK data protection laws.
7. International Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses.
8. Data Retention
We retain your data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure
- Restrict processing
- Object to processing
- Data portability
You can exercise these rights by contacting us at sales@shirtshed.co.uk
10. Cookies
We use cookies to improve your browsing experience.
Please refer to our Cookie Policy for full details.
11. Data Security
We implement appropriate security measures to protect your personal data.
12. Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been misused.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Please check this page regularly.
